108 TroubleshootingError MessagesFill out the "Diagnostics Checklist" on page 174 as you complete thesechecks.CAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.If the message is not listed, see the documentation for the operating systemor the program that was running when the message appeared.AU X I L I A R Y D E V I C E F A I L U R E — The touch pad or external mouse may be faulty.For an external mouse, check the cable connection. Enable the PointingDevice option in the system setup program (see "Using the System SetupProgram" on page 185). If the problem persists, contact Dell (see "ContactingDell" on page 175).BA D C O M M A N D O R F I L E N A M E — Ensure that you have spelled the commandcorrectly, put spaces in the proper place, and used the correct pathname.CA C H E D I S A B L E D D U E T O F A I L U R E — The primary cache internal to themicroprocessor has failed. Contact Dell (see "Contacting Dell" on page 175).CD D R I V E C O N T R O L L E R F A I L U R E — The CD drive does not respond tocommands from the computer (see "Drive Problems" on page 104).DA T A E R R O R — The hard drive cannot read the data (see "Drive Problems" onpage 104).DE C R E A S I N G A V A I L A B L E M E M O R Y — One or more memory modules may befaulty or improperly seated. Reinstall the memory modules and, if necessary,replace them (see "Memory" on page 146).DI S K C: F A I L E D I N I T I A L I Z A T I O N — The hard drive failed initialization. Run thehard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 99).DR I V E N O T R E A D Y — The operation requires a hard drive in the bay before itcan continue. Install a hard drive in the hard drive bay (see "Hard Drive" onpage 139).ER R O R R E A D I N G PCMCIA C A R D — The computer cannot identify theExpressCard. Reinsert the card or try another card (see "Using ExpressCards"on page 77).
