A ppe ndix 103Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-party software andperipherals is provided by the original manufacturer, including thosepurchased and/or installed through Dell Software & Peripherals(DellWare™), Readyware, and Custom Factory Integration (DellPlus™)2.1 Repair services are provided pursuant to the terms and conditions of your limitedwarranty and any optional support service contract purchased with thecomputer.2 All Dell-standard components included in a Custom Factory Integration (CFI)project are covered by the standard Dell limited warranty for your computer.However, Dell also extends a parts replacement program to cover all nonstand-ard, third-party hardware components integrated through CFI for the durationof the computer’s service contract.Definition of "Dell-Installed" Software and PeripheralsDell-installed software includes the operating system and some of theapplication software that is preinstalled on the computer during themanufacturing process (Microsoft Office, Norton Antivirus, and so on).Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-brandedmonitors, keyboards, mice, speakers, microphones for telephonic modems,docking stations/port replicators, networking products, and all associatedcabling are included.Definition of "Third-Party" Software and PeripheralsThird-party software and peripherals include any peripheral, accessory, orapplication software sold by Dell not under the Dell brand (printers,scanners, cameras, games, and so on). Support for all third-party softwareand peripherals is provided by the original manufacturer of the product.Contacting Dell HINT: Toll-free numbersare for use within thecountry for which they arelisted.When you need to contact Dell, use the telephone numbers, codes, andelectronic addresses provided in the following table. If you need assistancein determining which codes to use, contact a local or an internationaloperator.2H767bk0.book Page 103 Friday, September 28, 2001 1:37 PM