58 So l v i n g P r o bl e m sw w w . d e l l . c o m | s u p p o r t . d e l l . c o mResolving Other Technical ProblemsReinstalling Drivers and UtilitiesThe Dell Drivers and Utilities CD for your computer contains drivers foroperating systems that may not be on your computer. Verify that the driveryou are loading is under your operating system subdirectory.To reinstall drivers for optional devices such as wireless communications,DVD drives, and ZIP drives, see the software CD and documentation thatcame with those devices.You can also access and download new drivers, system tools, anddocumentation from Dell’s technical support page athttp://support.dell.com. For more information on using the operatingsystem installed on your computer by Dell, see the operating system user’sguide that came with your computer.NOTICE: Before you reinstall drivers, make sure that your computer isundocked.G O TO T HE DE L L S UPP O RT W E BS ITE — Go to support.dell.com for helpwith general usage, installation, and troubleshooting questions. See "DellTechnical Support Policy (U.S. Only)" on page 100 for a description of thehardware and software support provided by Dell.E- MA IL D E LL — Go to support.dell.com and then click E-Mail Dell in theCommunicate list. Send an e-mail message to Dell about your problem; you canexpect to receive an e-mail message from Dell within hours. See "Dell TechnicalSupport Policy (U.S. Only)" on page 100 for a description of the hardware andsoftware support provided by Dell.C ON TA C T D E LL — If you cannot solve your problem using the Dell™ supportwebsite or e-mail service, call Dell for technical assistance (see page 103). See"Dell Technical Support Policy (U.S. Only)" on page 100 for a description of thehardware and software support provided by Dell.2H767bk0.book Page 58 Friday, September 28, 2001 1:37 PM
