Dell Inspiron 7RR4T Setup Manual

Also see for I15N-2727BK: Owner's manual

Contents

70Getting HelpRemember to fill out the following DiagnosticChecklist. If possible, turn on your computerbefore you call Dell for assistance and call froma telephone at or near the computer. You may beasked to type some commands at the keyboard,relay detailed information during operations, ortry other troubleshooting steps possible only atthe computer itself. Ensure that the computerdocumentation is available.Diagnostic ChecklistName:•Date:•Address:•Phone number:•Service Tag (bar code on the bottom of the•computer):Express Service Code:•Return Material Authorization Number•(if provided by Dell support technician):Operating system and version:•Devices:•Expansion cards:•Are you connected to a network? Yes /No•Network, version, and network adapter:•Programs and versions:•See your operating system documentationto determine the contents of the computer’sstart‑up files. If the computer is connected toa printer, print each file. Otherwise, record thecontents of each file before calling Dell.Error message, beep code, or diagnostic•code:Description of problem and troubleshooting•procedures you performed: