41Using Support ToolsWhen the boot device list appears, highlight3.CD/DVD/CD-RW and press .Select the4. Boot from CD-ROM option fromthe menu that appears and press .Type5. 1 to start the CD menu and press to proceed.Select6. Run the 32 Bit Dell Diagnostics fromthe numbered list. If multiple versions arelisted, select the version appropriate foryour computer.Select the test you want to run.7.If you encounter a problem during a test,8.a message with the error code and adescription of the problem will appear onyour screen. Write down the error code andproblem description and contact Dell (see“Contacting Dell” on page 56).NOTE: The Service Tag for your computeris displayed at the top of each test screen.The Service Tag helps you identify yourcomputer when you contact Dell.When the tests complete, close the test9.screen to return to the Choose An Optionwindow. To exit the Dell Diagnostics andrestart the computer, click Exit.To exit the Dell Diagnostics and to restart the10.computer, click Exit.Remove the11.Drivers and Utilities disc.