Dell Inspiron DCSLE Setup Manual

Contents

50Getting HelpIf you experience a problem with your computer,you can complete the following steps todiagnose and troubleshoot the problem:See “Solving Problems” on page1. 27 forinformation and procedures that pertain tothe problem your computer is experiencing.See “Dell Diagnostics” on page2. 38 forprocedures on how to run Dell Diagnostics.Fill out the “Diagnostic Checklist” on3.page 55.Use Dell’s extensive suite of online4.services available at support.dell.com forhelp with installation and troubleshootingprocedures. See “Online Services” onpage 52 for a more extensive list of DellSupport online.If the preceding steps have not resolved the5.problem, contact Dell (see “Contacting Dell”on page 56).NOTE: Call Dell Support from a telephonenear or at the computer so that the supportstaff can assist you with any necessaryprocedures.NOTE: Dell’s Express Service Code systemmay not be available in all countries.When prompted by Dell’s automated telephonesystem, enter your Express Service Code toroute the call directly to the proper supportpersonnel. If you do not have an ExpressService Code, open the Dell Accessories folder,double‑click the Express Service Code icon, andfollow the directions.NOTE: Some of the following servicesare not always available in all locationsoutside the continental U.S. Call your localDell representative for information onavailability.INSPIRON