Dell Inspiron M102Z Setup Manual

Also see for Inspiron 1122: Service manual

Contents

Dell Inspiron M102Z Setup Manual Manual pdf 64 page image

62If you experience a problem with yourcomputer, you can complete the followingsteps to diagnose and troubleshoot theproblem:See “Solving Problems” on page1. 43for information and procedures thatpertain to the problem your computer isexperiencing.See “Dell Diagnostics” on page2. 52 forprocedures on how to run diagnostic tests.Fill out the “Diagnostic Checklist” on3.page 69.Use Dell’s extensive suite of online services4.available at Dell Support(support.dell.com) for help withinstallation and troubleshootingprocedures. See “Online Services” onpage 64 for a more extensive list of DellSupport online.If the preceding steps have not resolved5.the problem, see “Before You Call” onpage 68.NOTE: Call Dell Support from atelephone near or at the computer sothat the support staff can assist you withany necessary procedures.NOTE: Dell’s Express Service Codesystem may not be available in allcountries.When prompted by Dell’s automatedtelephone system, enter your ExpressService Code to route the call directly tothe proper support personnel. If you do nothave an Express Service Code, open theDell Accessories folder, double-click theExpress Service Code icon, and follow thedirections.Getting HelpINSPIRON