Dell Inspiron M102Z Setup Manual

Also see for Inspiron 1122: Service manual

Contents

Dell Inspiron M102Z Setup Manual Manual pdf 68 page image

66Getting HelpReturning Items forRepair Under Warranty orfor CreditPrepare all items being returned, whether forrepair or credit, as follows:NOTE: Before you return the product toDell, ensure that you back up any dataon the hard drive(s) and on any otherstorage device in the product. Removeany and all confidential, proprietaryand personal information, as well asremovable media, such as CDs and mediacards. Dell is not responsible for any ofyour confidential, proprietary or personalinformation; lost or corrupted data; ordamaged or lost removable media thatmay be included with your return.Call Dell to obtain a Return Material1.Authorization Number, and write it clearlyand prominently on the outside of the box.For the telephone number to call for yourregion, see “Contacting Dell” on page 70.Include a copy of the invoice and a letter2.describing the reason for the return.Include a copy of the Diagnostics Checklist3.(see “Diagnostic Checklist” on page 69),indicating the tests that you have run and anyerror messages reported by Dell Diagnostics(see “Dell Diagnostics” on page 52).Include any accessories that belong with4.the item(s) being returned (AC adaptercable, software, guides, and so on) if thereturn is for credit.