118 TroubleshootingIEEE 1394 Device ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.EN S U R E T H A T T H E IEEE 1394 D E V I C E I S R E C O G N I Z E D B Y WI N D O W S —1 Click Start → Control Panel→ System and Maintenance→ DeviceManager.NOTE: The User Account Control window may appear. If you are anadministrator on the computer, click Continue; otherwise, contact youradministrator to continue the desired action.If your IEEE 1394 device is listed, Windows recognizes the device.IF Y O U H A V E P R O B L E M S W I T H A DE L L -P R O V I D E D IEEE 1394 D E V I C E — ContactDell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 179).IF Y O U H A V E P R O B L E M S W I T H A N IEEE 1394 D E V I C E N O T P R O V I D E D B Y DE L L —Contact Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" onpage 179).Ensure that the IEEE 1394 device is properly inserted into the connector.Keyboard ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.Fill out the "Diagnostics Checklist" on page 178 as you perform the variouschecks.NOTE: Use the integrated keyboard when running the Dell Diagnostics or thesystem setup program. When you attach an external keyboard, the integratedkeyboard remains fully functional.External Keyboard problemsNOTE: When you attach an external keyboard, the integrated keyboard remainsfully functional.CH E C K T H E K E Y B O A R D C A B L E — Shut down the computer, disconnect thekeyboard cable and check it for damage, then firmly reconnect the cable.If you are using a keyboard extension cable, disconnect it and connect thekeyboard directly to the computer.
