6 Quick Reference Guide• Service Tag and Express Service Code• Microsoft Windows License LabelService Tag and Microsoft® Windows® LicenseThese labels are located on the bottom of your computer.• Use the Service Tag to identify your computer when youuse support.dell.com or contact technical support.• Enter the ExpressService Code to directyour call whencontacting technicalsupport.• Solutions — Troubleshooting hints and tips; articlesfrom technicians; online courses; and frequently askedquestions• Community — Online discussion with other Dellcustomers• Upgrades — Upgrade information for components, suchas memory, the hard drive, and the operating system• Customer Care — Contact information, service call andorder status, warranty, and repair information• Service and support — Service call status and supporthistory, service contract, online discussions withtechnical support• Reference — Computer documentation, details on mycomputer configuration, product specifications, andwhite papers• Downloads — Certified drivers, patches, and softwareupdatesDell Support Website — support.dell.comNOTE: Select your region to view the appropriate supportsite.• How to use the Windows operating system• How to work with programs and files• How to personalize my desktopWindows Help and Support Center1 Click the Start button and click Help and Support.2 Type a word or phrase that describes your problem andclick the arrow icon.3 Click the topic that describes your problem.4 Follow the instructions on the screen.What Are You Looking For? Find It Here