64 Solving ProblemsThe computer runs the Pre-boot System Assessment, a series of initial tests of your system board,keyboard, hard drive, and display.• During the assessment, answer any questions that appear.• If a failure is detected, the computer stops and beeps. To stop the assessment and restart thecomputer, press ; to continue to the next test, press ; to retest the component thatfailed, press .• If failures are detected during the Pre-boot System Assessment, write down the error code(s) andcontact Dell.If the Pre-boot System Assessment completes successfully, you receive the message Booting DellDiagnostic Utility Partition. Press any key to continue.5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.Starting the Dell Diagnostics From the Drivers and Utilities Disc1 Insert the Drivers and Utilities disc.2 Shut down and restart the computer.When the DELL logo appears, press immediately.If you wait too long and the Windows logo appears, continue to wait until you see the Windowsdesktop. Then shut down your computer and try again.NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer bootsaccording to the devices specified in the system setup program.3 When the boot device list appears, highlight IDE CD-ROM Device CD/DVD/CD-RW Drive andpress .4 Select the Boot from CD-ROM option from the menu that appears and press .5 Type 1 to start the CD menu and press to proceed.6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, selectthe version appropriate for your computer.7 When the Dell Diagnostics Main Menu appears, select the test you want to run.Dell Diagnostics Main Menu1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the optionyou want.Option FunctionExpress Test Performs a quick test of devices. This test typically takes10 to 20 minutes and requires no interaction on yourpart. Run Express Test first to increase the possibility oftracing the problem quickly.book.book Page 64 Wednesday, April 4, 2007 7:31 AM
