Troubleshooting: Dell Latitude ATG D620 User's GuideBack to Contents PageTroubleshootingDell™ Latitude™ ATG D620 User's GuideDell Technical Update ServiceDell DiagnosticsDell Support UtilityDrive ProblemsE-Mail, Modem, and Internet ProblemsError MessagesKeyboard ProblemsLockups and Software ProblemsMemory ProblemsNetwork ProblemsPC Card or ExpressCard ProblemsPower ProblemsPrinter ProblemsScanner ProblemsSound and Speaker ProblemsTouch Pad or Mouse ProblemsVideo and Display ProblemsDell Technical Update ServiceThe Dell Technical Update service provides proactive e-mail notification of software and hardwareupdates for your computer. The service is free and can be customized for content, format, and howfrequently you receive notifications.To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.Dell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow the safetyinstructions in the Product Information Guide.When to Use the Dell DiagnosticsIf you experience a problem with your computer, perform the checks in Lockups and Softwarefile:///H|/My%20Documents/Cellular/User%20Guides/Notebooks/D620%20ATG/trouble.htm (1 of 27)4/13/2007 4:36:42 PM