Troubleshooting: Dell Latitude ATG D620 User's Guidel If a failure is detected, the computer stops and beeps. To stop the assessment andrestart the computer, press ; to continue to the next test, press ; to retestthe component that failed, press .l If failures are detected during the Pre-boot System Assessment, write down the errorcode(s) and contact Dell (see Contacting Dell).If the Pre-boot System Assessment completes successfully, you receive the message BootingDell Diagnostic Utility Partition. Press any key to continue.5. Press any key to start the Dell Diagnostics from the diagnostics utility partition on yourhard drive.Starting the Dell Diagnostics From the Drivers and UtilitiesCD1. Insert the Drivers and Utilities CD.2. Shut down and restart the computer.When the DELL logo appears, press immediately.If you wait too long and the Windows logo appears, continue to wait until you see the Windowsdesktop. Then shut down your computer and try again.NOTE: The next steps change the boot sequence for one time only. On the next start-up, thecomputer boots according to the devices specified in the system setup program.3. When the boot device list appears, highlight CD/DVD/CD-RW Drive and press .4. Select the Boot from CD-ROM option from the menu that appears and press .5. Type 1 to start the menu and press to proceed.6. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed,select the version appropriate for your computer.7. When the Dell Diagnostics Main Menu appears, select the test you want to run.Dell Diagnostics Main Menu1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for theoption you want.file:///H|/My%20Documents/Cellular/User%20Guides/Notebooks/D620%20ATG/trouble.htm (3 of 27)4/13/2007 4:36:42 PM
