20 Quick Reference Guide3 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press .4 Select the Boot from CD-ROM option from the menu that appears and press .5 Type 1 to start the menu and press to proceed.6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, selectthe version appropriate for your computer.7 When the Dell Diagnostics Main Menu appears, select the test you want to run.Dell Diagnostics Main Menu1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the optionyou want.2 If a problem is encountered during a test, a message appears with an error code and a description of theproblem. Write down the error code and problem description, and follow the instructions on thescreen.If you cannot resolve the error condition, contact Dell (see "Contacting Dell" in your User’s Guide).NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, thetechnical support representative will ask you for your Service Tag.3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described inthe following table for more information.Option FunctionExpress Test Performs a quick test of devices. This test typically takes10 to 20 minutes and requires no interaction on yourpart. Run Express Test first to increase the possibility oftracing the problem quickly.Extended Test Performs a thorough check of devices. This test typicallytakes 1 hour or more and requires you to answerquestions periodically.Custom Test Tests a specific device. You can customize the tests youwant to run.Symptom Tree Lists the most common symptoms encountered andallows you to select a test based on the symptom of theproblem you are having.Tab FunctionResults Displays the results of the test and any error conditionsencountered.Errors Displays error conditions encountered, error codes, andthe problem description.
