60 Getting HelpNOTE: Some of the following services are not always available in all locationsoutside the continental U.S. Call your local Dell representative for information onavailability.Technical Support and Customer ServiceDell's support service is available to answer your questions about Dell™hardware. Our support staff uses computer-based diagnostics to provide fast,accurate answers.To contact Dell's support service, see "Before You Call" on page 63, and thensee the contact information for your region or go to support.dell.com.DellConnect™DellConnect is a simple online access tool that allows a Dell service andsupport associate to access your computer through a broadband connection,diagnose your problem and repair it all under your supervision. For moreinformation, go to support.dell.com and click DellConnect.Online ServicesYou can learn about Dell products and services at the following websites:www.dell.comwww.dell.com/ap (Asian/Pacific countries only)www.dell.com/jp (Japan only)www.euro.dell.com (Europe only)www.dell.com/la (Latin American and Caribbean countries)www.dell.ca (Canada only)You can access Dell Support through the following websites and e-mailaddresses:• Dell Support websites:support.dell.comsupport.jp.dell.com (Japan only)support.euro.dell.com (Europe only)