Dell Latitude PP30L Setup And Quick Reference Manual

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42 TroubleshootingTroubleshooting Software and Hardware ProblemsIf a device is either not detected during the operating system setup or isdetected but incorrectly configured, you can use the HardwareTroubleshooter to resolve the incompatibility.To start the Hardware Troubleshooter:Windows XP:1 Click Start→ Help and Support.2 Type hardware troubleshooter in the search field and press to start the search.3 In the Fix a Problem section, click Hardware Troubleshooter.In the Hardware Troubleshooter list, select the option that best describes theproblem and click Next to follow the remaining troubleshooting steps.Windows Vista:1 Click the Windows Vista Start button , and click Help and Support.2 Type hardware troubleshooter in the search field and press to start the search.3 In the search results, select the option that best describes the problem andfollow the remaining troubleshooting steps.Dell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions that shipped with your computer.When to Use the Dell DiagnosticsIf you experience a problem with your computer, perform the checks inLockups and Software Problems (see "Lockups and Software Problems" onpage 46) and run the Dell Diagnostics before you contact Dell for technicalassistance.It is recommended that you print these procedures before you begin.NOTICE: The Dell Diagnostics works only on Dell computers.NOTE: The Dell Drivers and Utilities media is optional and may not ship with yourcomputer.