Dell Latitude PP30L Setup And Quick Reference Manual

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44 Troubleshooting4 Select the Boot from CD-ROM option from the menu that appears andpress .5 Type 1 to start the CD menu and press to proceed.6 Select Run the 32 Bit Dell Diagnostics from the numbered list. Ifmultiple versions are listed, select the version that is appropriate for yourcomputer.7 When the Dell Diagnostics Main Menu appears, select the test that youwant to run, and follow the instructions on the screen.Troubleshooting TipsFollow these tips when troubleshooting your computer:• If you added or removed a part before the problem started, review theinstallation procedures and ensure that the part is correctly installed (seeyour Service Manual at support.dell.com).• If a device does not work, ensure that the device is properly connected.• If an error message appears on the screen, write down the exact message.This message may help support personnel to diagnose and fix theproblem(s).• If an error message occurs in a program, see the program documentation.NOTE: The procedures in this document were written for the Windows defaultview, so they may not apply if you set your Dell computer to the Windows Classicview.Power ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety information that shipped with your computer.IF T H E P O W E R L I G H T I S O F F — The computer is either turned off or is notreceiving power.• Reseat the power cable in the power connector on the back of thecomputer and the electrical outlet.• Bypass power strips, power extension cables, and other power protectiondevices to verify that the computer turns on properly.