Dell M5200 Owner's Manual

Also see for 5200n Mono Laser Printer: User guide

Contents

8 4 Appendixw w w . d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m What do I do if I am not satisfied?We pride ourselves on our great customer service. If you are not satisfied with the service you receive under thislimited warranty, please let us know. We have found that the best way to resolve issues regarding our limitedwarranty is to work together. If, after those discussions, you are still not satisfied, we believe arbitration is the mostexpeditious way to resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY(WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT, ORFUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT, AND EQUITABLECLAIMS) AGAINST DELL arising from or relating to this limited warranty, its interpretation, or the breach,termination, or validity thereof, the relationships which result from this limited warranty (including, to the fullextent permitted by applicable law, relationships with third parties), Dell's advertising, or any related purchaseSHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTEREDBY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available viathe Internet at www.arb-forum.com/ or via telephone at 1-800-474-2371). The arbitration will be limited solely tothe dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final and binding on eachof the parties, and may be entered as a judgment in any court of competent jurisdiction. Information may beobtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405. This provision appliesonly to individual home consumers and consumers who purchased through an employee purchase program. It doesnot apply to small, medium, large, and global commercial customers or government, education, and healthcarecustomers.May I transfer the limited warranty?Limited warranties on systems may be transferred if the current owner transfers ownership of the system andrecords the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You mayrecord your transfer by going to Dell's website:• If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm• If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go towww.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm• If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer whopurchased through an employee purchase program, go towww.dell.com/us/en/pub/topics/sbtopic_015_ccare.htmIf you do not have Internet access, call your customer care representative or call 1-800-624-9897."Total Satisfaction" Return Policy (U.S. Only)We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why weoffer a "Total Satisfaction" return policy for most products that you—the end-user customer—purchase directlyfrom Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit ora refund of the purchase price paid, less shipping and handling and applicable restocking fees as follows:• New Hardware Products and Accessories — All new hardware, accessories, parts, and unopened softwarestill in its sealed package, excluding the products listed below, may be returned within thirty days from thedate on the packing slip or invoice. To return applications software or an operating system that has beeninstalled by Dell, you must return the entire computer. A different return policy applies to nondefectiveproducts purchased through Dell's Software and Peripherals division by customers of our Small and MediumBusiness divisions. Those products may be returned within thirty days from the date on the packing slip orinvoice, but a fifteen percent (15%) restocking fee will be deducted from any refund or credit. The "TotalSatisfaction" Return Policy and Software and Peripherals division return policy are not available for Dell |EMC storage products, EMC-branded products, or enterprise software.