9 0 Appendixw w w . d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m Dell-Branded Peripheral ProductsDell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed asthe manufacturer) such as monitors, batteries, memory, docking stations, and projectors). To determine whichlimited warranty applies to the product you purchased, see the Dell packing slip or invoice and/or the productdocumentation that accompanied your product. Descriptions of Dell's limited warranties are described inpreceding sections.Return PolicyIf you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company,you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from thedate on the packing slip or invoice for a refund of the product purchase price if already paid. This refund will notinclude any shipping and handling charges shown on your packing slip or invoice; you are responsible for those.To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit ReturnAuthorization Number. You must ship the Dell Software and Peripherals products back to Dell in their originalmanufacturer's packaging (which must be in as-new condition), prepay shipping charges, and insure the shipmentor accept the risk of loss or damage during shipment.To qualify for refund or replacement, returned products must be in as-new condition, software products must beunopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a productmust be returned with it.One-Year End-User Manufacturer Guarantee (Latin America and theCaribbean Only)GuaranteeDell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that itsbranded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor inLatin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normaluse, for a period of one year from the original purchase date. Products for which proper claims are made will, atDell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts removed from repaired products. Delluses new and reconditioned parts made by various manufacturers in performing repairs and building replacementproducts.ExclusionsThis Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance;actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wearand tear.