Dell OptiPlex 9010 AIO Owner's Manual

Also see for OptiPlex 9010 AIO: Setup and features information

Contents

5Troubleshooting Your ComputerYou can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during theoperation of the computer.Diagnostic Power LED CodesPower LED Power StateOFF Power is off or the system is in an S4 (hibernate) or S5 (Powered Off) power state. LED is blank.Solid White The computer is in power-on state.Solid Amber The system board cannot start initialization. There may be an issue with the system board, memory,processor or the power supply.Blinking White The system board cannot start initialization or in an S3 (Sleep state) power state. There is a powerproblem, a device may be malfunctioning or incorrectly installed.Diagnostic Beep CodesNo POST with three beeps is accompanied by a blinking amber power LED. All other beep codes will be accompanied bya solid white power LED. Refer to the table below for each scenario.Beep Description Failure Coverage1 BIOS ROM checksum in progress or failure. BIOSChipSystem board failure, covers BIOS corruption orROM error2 No RAM Detected Memory failure3 Chipset Error (North and South Bridge Chipset,DMA/IMR/Timer Error for Intel platform); ChipsetErrorSystem board FailureTime-Of-Day Clock test failure.Gate A20 failureSuper I/O chip failureKeyboard controller test failure.4 RAM Read/Write failure Memory failure5 RTC Power Fail CMOS battery failure6 Video BIOS Test Failure Video card failure7 CPU Failure CPU51