184 Solv ing Pr oble m sw w w . d e l l . c o m | s u p p o r t . d e l l . c o mDell DiagnosticsWhen to Use the Dell DiagnosticsIf you experience a problem with your computer, run the Dell Diagnosticsbefore you call Dell for technical assistance. The Dell Diagnostics testscheck your computer's hardware without additional equipment and withoutthe risk of destroying data. When the diagnostics tests complete withoutindicating any problems, you can have confidence in your computer'soperation. If the tests indicate a problem you cannot solve by yourself, thetest results provide important information you will need when talking toDell's service and support personnel.NOTICE: Only use the Dell Diagnostics to test your Dell computer. Using thisprogram with other computers may cause incorrect computer responses orresult in error messages.FeaturesThe diagnostic test groups features allow you to take the following actions:• Perform quick checks or extensive tests on one or all devices• Choose the number of times a test group or subtest is repeated• Display or print test results or save them in a file• Suspend testing if an error is detected or terminate testing when anadjustable error limit is reached• Access online Help screens that describe the tests and tell how to runthem• Read status messages that inform you whether test groups or subtestscompleted successfully• Receive error messages that appear if problems are detectedBefore You Start Testing• Read "Safety Instructions."• Turn on your printer if one is attached, and make sure it is online.