Troubleshooting Tips 39Memory ProblemsCAUTION: Before working inside your computer, read the safety information thatshipped with your computer. For additional safety best practices information, seewww.dell.com/regulatory_compliance.IF Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E —• Save and close any open files and exit any open programs you are not usingto see if that resolves the problem.• See the software documentation for minimum memory requirements. Ifnecessary, install additional memory.• Reseat the memory modules to ensure that your computer is successfullycommunicating with the memory.• Run the Dell Diagnostics (see "Dell Diagnostics" on page 41).IF Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —• Reseat the memory modules to ensure that your computer is successfullycommunicating with the memory.• Ensure that you are following the memory installation guidelines.• Ensure that the memory you are using is supported by your computer. Formore information about the type of memory supported by your computer,see "Specifications — Mini Tower Computer" on page 25 or"Specifications — Desktop Computer" on page 31.• Run the Dell Diagnostics (see "Dell Diagnostics" on page 41).Lockups and Software ProblemsNOTE: The procedures in this document were written for the Windows defaultview, so they may not apply if you set your Dell computer to the Windows Classicview.The computer does not start upEN S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T OT H E E L E C T R I C A L O U T L E T