Dell OptiPlex U719F Setup And Quick Reference Manual

Dell OptiPlex U719F Setup And Quick Reference Manual Manual pdf 41 page image

Troubleshooting Tips 41• Verify that the device drivers do not conflict with the program.• If necessary, uninstall and then reinstall the program.Dell Technical Update ServiceThe Dell Technical Update service provides proactive e-mail notification ofsoftware and hardware updates for your computer. To enroll for the DellTechnical Update service, go to support.dell.com/technicalupdate.Dell Support UtilityThe Dell Support Utility provides self-support information, software updates,and health scans of your computing environment. Access the Dell SupportUtility from the icon on the taskbar, or from the Start menu.If the Dell Support icon does not appear in your taskbar:1 Click Start→ All Programs→ Dell Support→ Dell Support Settings.2 Ensure that the Show icon on the taskbar option is checked.NOTE: If the Dell Support Utility is not available from the Start menu, go tosupport.dell.com and download the software.For more information about the Dell Support Utility, click the question mark(?) at the top of the Dell™ Support screen.Dell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions that shipped with your computer.Starting the Dell Diagnostics From Your Hard Drive1 Ensure that the computer is connected to a working electrical outlet.2 Turn on (or restart) your computer.3 When the DELL™ logo appears, press immediately. SelectDiagnostics from the start menu and press .NOTE: If you wait too long and the operating system logo appears, continue towait until you see the Microsoft® Windows® desktop, and then shut downyour computer and try again.NOTE: If you see a message stating that no diagnostics utility partition hasbeen found, run the Dell Diagnostics from the Drivers and Utilities media.