Reinstalling Software 473 Select Repair Your Computer.The System Recovery Options window appears.4 Select a keyboard layout and click Next.5 To access the recovery options, log on as a local user.6 To access the command prompt, type administrator in the Username field, then click OK.7 Click Dell Factory Image Restore.NOTE: Depending upon your configuration, you may need to select DellFactory Tools, then Dell Factory Image Restore.8 On the Dell Factory Image Restore welcome screen, click Next.The Confirm Data Deletion screen appears.NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.9 Click the checkbox to confirm that you want to continue reformatting thehard drive and restoring the system software to the factory condition, thenclick Next.The restore process begins and may take 5 or more minutes to complete. Amessage appears when the operating system and factory-installedapplications have been restored to factory condition.10 Click Finish to restart the computer.Using the Operating System MediaBefore reinstalling the operating system, try the following:• Windows Device Driver Rollback (see "Returning to a Previous DeviceDriver Version" on page 43)• Microsoft System Restore (see "Using Microsoft® Windows® SystemRestore" on page 46)NOTICE: Before performing the installation, back up all data files from your primaryhard drive to another media. For conventional hard drive configurations, the primaryhard drive is the first drive detected by the computer.To reinstall Windows, you need the Dell™ Operating System media and theDell Drivers and Utilities media. The Dell Drivers and Utilities media containsdrivers that were installed at the time you ordered your computer.