120 Troubleshooting Your SystemTroubleshooting a NICProblem• NIC cannot communicate with network.Action1 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 135.2 Check the appropriate indicator on the NIC connector.• If the link indicator does not light, check all cable connections.• If the activity indicator does not light, the network driver files might be damaged or missing.Remove and reinstall the drivers if applicable. See the NIC's documentation.• Change the autonegotiation setting, if possible.• Use another connector on the switch or hub.If you are using a NIC card instead of an integrated NIC, see the documentation for the NIC card.3 Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC'sdocumentation.4 Enter the System Setup program and confirm that the NICs are enabled. See "Using the System SetupProgram" on page 35.5 Ensure that the NICs, hubs, and switches on the network are all set to the same data transmissionspeed. See the network equipment documentation.6 Ensure that all network cables are of the proper type and do not exceed the maximum length.Troubleshooting a Wet SystemProblem• Liquid spilled on the system.• Excessive humidity.ActionCAUTION: Only trained service technicians are authorized to remove the system cover and access any of thecomponents inside the system. Before performing any procedure, see your Product Information Guide forcomplete information about safety precautions, working inside the computer and protecting against electrostaticdischarge.1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.2 Open the system. See "Opening the System" on page 53.3 Remove all expansion cards installed in the system. See "Removing an Expansion Card" on page 70.
