102 Troubleshooting Your System6 Ensure that the diskette drive interface cable is securely connected to the diskette drive and the systemboard.7 Ensure that a power cable is properly connected to the drive.8 Close the system. See "Closing the System" on page 47.9 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.10 Run the appropriate online diagnostic test to see whether the diskette drive works correctly.11 Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.12 Open the system. See "Opening the System" on page 43.13 Remove all expansion cards installed in the system. See "Removing an Expansion Card" on page 73.14 Close the system. See "Closing the System" on page 47.15 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.16 Run the appropriate online diagnostic test to see whether the diskette drive works correctly.If the tests run successfully, an expansion card may be conflicting with the diskette drive logic, or anexpansion card may be faulty. Continue to the next step.If the tests fail, see "Getting Help" on page 121.17 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.18 Open the system. See "Opening the System" on page 43.19 Reinstall one of the expansion cards you removed in step 13. See "Installing an Expansion Card" onpage 72.20 Close the system. See "Closing the System" on page 47.21 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.22 Run the appropriate online diagnostic test to see whether the diskette drive works correctly.23 Repeat step 17 through step 22 until all expansion cards are reinstalled or one of the expansion cardscauses the tests to fail.If the problem is not resolved, see "Getting Help" on page 121.Troubleshooting an Optical DriveProblem• System cannot read data from a CD or DVD in an optical drive.• Optical drive indicator does not blink during boot.
