Troubleshooting Your System 1096 Turn on the system and attached peripherals and check if the USB key isfunctioning.7 If the problem is not resolved, repeat step 2 and step 3.8 Insert a different USB key that you know works properly.9 Close the system. See "Closing the System" on page 46.If the problem is not resolved, see "Getting Help" on page 123.Troubleshooting an Optical DriveCAUTION: Many repairs may only be done by a certified service technician. Youshould only perform troubleshooting and simple repairs as authorized in yourproduct documentation, or as directed by the online or telephone service andsupport team. Damage due to servicing that is not authorized by Dell is not coveredby your warranty. Read and follow the safety instructions that came with theproduct.1 Try using a different CD or DVD.2 Enter the System Setup program and ensure that the integrated SATAcontroller and the drive's SATA port are enabled. See "Using the SystemSetup Program and Boot Manager" on page 23.3 Run the appropriate online diagnostic test. See "Using Online Diagnostics"on page 115.4 Turn off the system and attached peripherals, and disconnect the systemfrom the electrical outlet.5 Open the system. See "Opening the System" on page 45.6 Remove the front bezel. See "Removing the Front Bezel" on page 47.7 Ensure that the interface cable is securely connected to the optical driveand to the controller.8 Ensure that a power cable is properly connected to the drive.9 Close the system. See "Closing the System" on page 46.If the problem is not resolved, see "Getting Help " on page 123.
