Dell PP31L Quick Reference Manual

Also see for Studio 1735: User guide Service manual Quick setup Setting Up Your Computer

Dell PP31L Quick Reference Manual Manual pdf 46 page image

46 TroubleshootingUN E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E — The keyboard controller may bemalfunctioning, or a memory module may be loose. Run the System Memorytests and the Keyboard Controller test in the Dell Diagnostics (see "Pre-Boot SelfAssessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35).X :\ I S N O T A C C E S S I B L E . TH E D E V I C E I S N O T R E A D Y — Insert a disk into thedrive and try again.WA R N I N G : BA T T E R Y I S C R I T I C A L L Y L O W — The battery is running out ofcharge. Replace the battery, or connect the computer to an electrical outlet;otherwise, activate hibernate mode or shut down the computer.Lockups and Software ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.The computer does not startCH E C K T H E A C A D A P T E R — Ensure that the AC adapter is firmly connected tothe computer and to the electrical outlet.The computer stops respondingNOTICE: You might lose data if you are unable to perform an operating systemshutdown.TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a keyon your keyboard or moving your mouse, press and hold the power button for atleast 8 to 10 seconds until the computer turns off, then restart your computer.A program stops responding or crashes repeatedlyEN D T H E P R O G R A M —1 Press simultaneously.2 Click the Applications tab and select the program that is no longer responding.3 Click End Task.NOTE: The chkdsk program may run when you restart the computer. Follow theinstructions on the screen.CH E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and thenreinstall the program. Software usually includes installation instructions in itsdocumentation or on a DVD.