Dell PowerEdge 4200 Service Manual

Also see for PowerEdge 4200 Series: Rack installation Rack installation Installation guide User guide Installation and troubleshooting guide

Contents

Dell PowerEdge 4200 Service Manual Manual pdf 43 page image

Basic Troubleshooting 2-5correctly. For information about these jumpers, see “System Board Jump-ers” in Chapter 1.4. Check all cable connectors inside the computer to verify that they arefirmly attached to their appropriate connectors.5. Reinstall the computer cover.6. Reconnect the computer and any attached peripherals to their powersources, and turn them on.Does the problem appear to be resolved?Yes. No further steps are necessary. Terminate the procedure.No. Proceed to the next section, “Eliminating Resource Conflicts,” and to“Getting Help” found later in this chapter.Eliminating Resource ConflictsDevices within the computer may require dedicated memory spaces, interruptlevels, or DMA channels, all of which must be allocated during installation ofthe devices. Because a device may be installed at a different time, it is possiblethat the same resource is assigned to two or more devices.Resource conflicts can result in disorderly or erratic system operation or failureof the system to operate at all. If you suspect that resource conflicts might exist,check the system and reassign the resources as necessary.Running the System DiagnosticsThe system diagnostics (included on the Dell Server Assistant CD) containstests that aid in troubleshooting all major components of the computer system.To start the diagnostics, insert the CD into the CD-ROM drive, and then pressthe reset button on the computer.Restarting the computer causes a program to test the portion of main memory(RAM) required for loading the diagnostics. If a main memory error is detected,a message telling you which DIMM has failed appears on the screen. Other-wise, the Dell Server Assistant logo screen appears on the monitor, followed bya screen containing icons of the options available.If no errors are found in main memory and the Dell Server Assistant loads,select the Run System Utilities icon. Then select the Run System Diagnosticsicon and press . The Diagnostics Menu appears, allowing you to chooseamong the following options or exit to MS-DOS:• Run All Tests — Runs all tests for a thorough check of the system• Run Quick Tests — Runs selected tests from all test groups to quickly locatea failure or to indicate where further testing is needed to isolate a failure• Run Specific Tests — Tests a particular area or subsystem