Dell PowerEdge 6350 Installation And Troubleshooting Manual

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Dell PowerEdge 6350 Installation And Troubleshooting Manual Manual pdf 52 page image

5-2 Dell PowerEdge 6350 Systems Installation and Troubleshooting Guidediskette drive) are working, you can use the Dell Diagnostics. If you know what com-ponent(s) you need to test, simply select the appropriate diagnostic test group(s) orsubtest(s). If you are unsure about the scope of the problem, read the rest of thischapter.6WDUWLQJWKH'HOO'LDJQRVWLFVYou can run the Dell Diagnostics from either the utility partition on your hard-disk driveor from a diskette that you create from theDell Server Assistant CD.To run the diagnostics from the utility partition, follow these steps:1. Start the utility partition by pressing during the power-on self-test (POST).2. From the utility partition’s main menu, select the Run System Diagnostics optionfrom Run System Utilities.See “Utility Partition” in Chapter 2 of theDell PowerEdge 6350 Systems User’s Guidefor additional information about the utility partition.To run Dell Diagnostics from a diskette, follow these steps:1. Create a diagnostics diskette using theDell Server Assistant CD.See “Create Diskettes” in Chapter 2 of the systemUser’s Guide for selecting theappropriate Dell Server Assistant option to create this diskette.2. Boot the system from the diagnostics diskette.If the system fails to boot, see Chapter 12, “Getting Help,” for instructions onobtaining technical assistance.NOTE: Before you read the rest of this chapter, you may want to start the Dell Diag-nostics so you can see it on the screen of the monitor.When you start the diagnostics, the Dell logo screen appears, followed by a messagetelling you that the diagnostics is loading. Before the diagnostics loads into memory, aprogram tests the random-access memory (RAM) that will be used by thediagnostics.If no errors are found in RAM, the diagnostics loads, and the Diagnostics menuappears (see Figure 5-1). The menu allows you to run all or specific diagnostic tests orto exit the Dell Diagnostics.For a quick check of the system, select the Run Quick Tests option. This option runsonly the subtests that do not require user interaction and that do not take a long timeto run. Dell recommends that you choose this option first to increase the odds of trac-ing the source of the problem quickly. For a complete check of the system, select theRun All Tests option. To check a particular area of the system, select the RunSpecific Tests option.