Dell PowerEdge 6350 Installation And Troubleshooting Manual

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Contents

Dell PowerEdge 6350 Installation And Troubleshooting Manual Manual pdf 73 page image

Running the Dell Diagnostics 5-23Another possible cause for errors is the external device. Use the documentation thatcame with the peripheral to troubleshoot the device and confirm that it is workingproperly. (Most printers have a self-test.)After you eliminate incorrect system configuration information settings, peripheralmalfunctions, and software errors as potential causes of port problems, you can runthe subtests in the Parallel Ports Test group to check the hardware. Although thefollowing symptoms can be caused by faulty peripherals or software errors, theymight also suggest a port problem:á If a peripheral works intermittently or produces intermittent errors, the port maybe faulty.á If the computer displays an error message that is related to the external deviceconnected to a port but corrections to the device do not resolve the error, run theappropriate subtest in the Parallel Ports Test group.á If the software and the diagnostics do not recognize that you have a parallel port,check the Parallel Port setting in the System Setup program and, if necessary, runthe appropriate subtest in the Parallel Ports Test group.6&6,'HYLFHV7HVW*URXSThe subtests in the SCSI Devices Test group check the functionality of up to foursmall computer system interface (SCSI) host adapters and all the SCSI devicesattached to them.NOTES: Before conducting these subtests on CD-ROM drives, insert a CD with audioand data tracks (such as a multimedia CD) into each CD-ROM drive. All of the subtests,except for the Audio Output Test, require a CD with data tracks. The Audio Output Test requiresa CD with audio tracks.If a CD-ROM drive is empty or if it contains a CD that does not have the required dataor audio tracks (depending on the subtest[s] being conducted), the subtest(s) will fail.6XEWHVWVThe seven subtests in the SCSI Devices Test group and the drive functions they testfollow:á Internal DiagnosticCauses the device to run its internal self-test.á Seek TestChecks the device’s ability to search for a specified track on the device and toposition its read/write heads to all tracks.á Read TestPositions the read/write heads at each block of the device for reading data andverifies that all tracks on the device can be read correctly.