Dell PowerEdge 6850 System Installation Manual

Also see for PowerEdge 6850: Information update System Board Replacement guide Information update Hardware installation guide User guide

Contents

Dell PowerEdge 6850 System Installation Manual Manual pdf 35 page image

Back to Contents PageRunning the System DiagnosticsDell™ PowerEdge™ 6850 Systems Installation and Troubleshooting GuideUsing Server Administrator DiagnosticsSystem Diagnostics FeaturesWhen to Use the System DiagnosticsRunning the System DiagnosticsSystem Diagnostics Testing OptionsUsing the Custom Test OptionsIf you experience a problem with your system, run the diagnostics before calling for technical assistance. The purpose of the diagnostics is to test yoursystem's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel canuse diagnostics test results to help you solve the problem.Using Server Administrator DiagnosticsTo assess a system problem, first use the online Server Administrator diagnostics. If you are unable to identify the problem, then use the system diagnostics.To access the online diagnostics, log into the Server Administrator home page, and then click the Diagnostics tab. For information about using diagnostics, seethe online help. For additional information, see the Server Administrator User's Guide.System Diagnostics FeaturesThe system diagnostics provides a series of menus and options for particular device groups or devices. The system diagnostics menus and options allow youto:l Run tests individually or collectively.l Control the sequence of tests.l Repeat tests.l Display, print, or save test results.l Temporarily suspend testing if an error is detected or terminate testing when a user-defined error limit is reached.l View help messages that briefly describe each test and its parameters.l View status messages that inform you if tests are completed successfully.l View error messages that inform you of problems encountered during testing.When to Use the System DiagnosticsIf a major component or device in the system does not operate properly, component failure may be indicated. As long as the microprocessor and the system'sinput/output devices (monitor, keyboard, and diskette drive) are functioning, you can use the system diagnostics to help identify the problem.Running the System DiagnosticsThe system diagnostics can be run either from the utility partition on your hard drive or from a set of diskettes that you create using the Dell OpenManageServer Assistant CD. To use diskettes you must either have the optional diskette drive installed in your system, or a USB diskette drive.From the Utility Partition1. As the system boots, press during POST.2. From the utility partition main menu under Run System Utilities, select Run System Diagnostics, or select Run Memory Diagnostics if you aretroubleshooting memory.From the Diagnostics DiskettesNOTICE: Use the system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages. Inaddition, use only the program that came with your system (or an updated version of that program).