Dell PowerEdge 6850 System Installation Manual

Also see for PowerEdge 6850: Information update System Board Replacement guide Information update Hardware installation guide User guide

Contents

Dell PowerEdge 6850 System Installation Manual Manual pdf 83 page image

Back to Contents PageGetting HelpDell™ PowerEdge™ 6850 Systems Installation and Troubleshooting GuideTechnical AssistanceDell Enterprise Training and CertificationProblems With Your OrderProduct InformationReturning Items for Warranty Repair or CreditBefore You CallContacting DellTechnical AssistanceIf you need assistance with a technical problem, perform the following steps:1. Complete the procedures in "Troubleshooting Your System."2. Run the system diagnostics and record any information provided.3. Make a copy of the Diagnostics Checklist, and fill it out.4. Use Dell's extensive suite of online services available at Dell Support at support.dell.com for help with installation and troubleshooting procedures.For more information, see "Online Services."5. If the preceding steps have not resolved the problem, call Dell for technical assistance.NOTE: Call technical support from a phone near or at the system so that technical support can assist you with any necessary procedures.NOTE: Dell's Express Service Code system may not be available in all countries.When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you donot have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.For instructions on using the technical support service, see "Technical Support Service" and "Before You Call."NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information onavailability.Online ServicesYou can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to accesshelp tools and information.You can contact Dell electronically using the following addresses:l World Wide Webwww.dell.com/www.dell.com/ap/ (Asian/Pacific countries only)www.dell.com/jp (Japan only)www.euro.dell.com (Europe only)www.dell.com/la (Latin American countries)www.dell.ca (Canada only)l Anonymous file transfer protocol (FTP)ftp.dell.com/Log in as user:anonymous, and use your e-mail address as your password.l Electronic Support Servicesupport@us.dell.comapsupport@dell.com (Asian/Pacific countries only)