342 Troubleshooting1 If your sled has a RAID controller and your hard-drives are configured in aRAID array, perform the following steps:a Restart the sled and enter the host adapter configuration utilityprogram by pressing for a RAID controller, for a SAS mezzanine card, or for theonboard RAID controller.See the documentation supplied with the host adapter for informationabout the configuration utility.b Ensure that the hard-drive(s) have been configured correctly for theRAID array.c Take the hard-drive offline and reseat the drive.d Exit the configuration utility and allow the system to boot to theoperating system.2 Ensure that the required device drivers for your controller card are installedand are configured correctly. See the operating system documentation formore information.3 Restart the system, enter the System Setup program, and verify that thecontroller is enabled and the drives appear in the System Setup program.See "Using the System Setup Program" on page 59.If the problem persists, see "Getting Help" on page 369.Troubleshooting a Storage ControllerNOTE: When troubleshooting a SAS RAID controller, also see the documentationfor your operating system and the controller.1 Enter the System Setup program and ensure that the SAS controller isenabled. See "Using the System Setup Program" on page 59.2 Restart the sled and press the applicable key sequence to enter theconfiguration utility program.• for a LSI SAS 2008 mezzanine card• for a MegaRAID SAS 9265-8i cardSee the controller’s documentation for information about configurationsettings.
