Troubleshooting Your System 187Troubleshooting Expansion CardsNOTE: When troubleshooting an expansion card, see the documentation for youroperating system and the expansion card.Problem• Error message indicates a problem with an expansion card.• Expansion card performs incorrectly or not at all.ActionCAUTION: Only trained service technicians are authorized to remove the systemcover and access any of the components inside the system. Before performing anyprocedure, see your Product Information Guide for complete information aboutsafety precautions, working inside the system and protecting against electrostaticdischarge.1 Run the appropriate online diagnostic test for the expansion card which isexhibiting issues. See "Using Dell PowerEdge Diagnostics" on page 193.Follow any recommended actions provided by the diagnostics. If theproblem persists, go to the next step.2 Turn off the system and attached peripherals, and disconnect the systemfrom the electrical outlet.3 Open the system. See "Opening the System" on page 68.4 Remove the expansion card shroud. See "Removing the Expansion CardShroud" on page 72.5 Ensure that each expansion card is firmly seated in its connector. See"Installing an Expansion Card" on page 110.6 Install the expansion card shroud. See "Installing the Expansion CardShroud" on page 75.7 Close the system. See "Closing the System" on page 70.8 Reconnect the system to the electrical outlet, and turn on the system andattached peripherals.If the problem persists, go to the next step.9 Turn off the system and attached peripherals, and disconnect the systemfrom the electrical outlet.
