Dell Precision HM328 Quick Reference Manual

Also see for Precision M4300: User guide Quick reference guide Quick reference guide Quick reference guide User guide

Contents

Dell Precision HM328 Quick Reference Manual Manual pdf 19 page image

Quick Reference Guide 19Other software problemsC H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N GI N F O R M A T I O N —• Ensure that the program is compatible with the operating system installed on your computer.• Ensure that your computer meets the minimum hardware requirements needed to run the software.See the software documentation for information.• Ensure that the program is installed and configured properly.• Verify that the device drivers do not conflict with the program.• If necessary, uninstall and then reinstall the program.B A C K U P Y O U R F I L E S I M M E D I A T E L YU S E A V I R U S - S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E , F L O P P Y D I S K S , CD S , A N D DVD SS A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R C O M P U T E R T H R O U G H T H E Start M E N US C A N T H E C O M P U T E R F O R S P Y W A R E — If you are experiencing slow computer performance, you frequently receivepop-up advertisements, or you are having problems connecting to the Internet, your computer might be infectedwith spyware. Use an anti-virus program that includes anti-spyware protection (your program may require anupgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search forthe keyword spyware.R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 19. If all tests run successfully, the error conditionis related to a software problem.Dell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in theProduct Information Guide.When to Use the Dell DiagnosticsIf you experience a problem with your computer, run the Dell Diagnostics before you contact Dell fortechnical assistance.It is recommended that you print these procedures before you begin.NOTICE: The Dell Diagnostics works only on Dell™ computers.NOTE: The Drivers and Utilities media is optional and may not ship with your computer.Enter the system setup program, review your computer’s configuration information, and ensure that thedevice you want to test displays in the system setup program and is active.Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media.