Dell Precision M60 Series System Information Manual

Also see for Precision M60 Series: System information guide System information guide Service manual Information guide Service manual

Contents

34 System Infor mation Guidew w w . d e l l . c o m | s u p p o r t . d e l l . c o m What do I do if I am not satisfied?We pride ourselves on our great customer service. If you are not satisfied with the service you receive under thislimited warranty, please let us know. We have found that the best way to resolve issues regarding our limitedwarranty is to work together. If, after those discussions, you are still not satisfied, we believe arbitration is the mostexpeditious way to resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY(WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT ORFUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT, AND EQUITABLECLAIMS) AGAINST DELL arising from or relating to this limited warranty, its interpretation, or the breach,termination or validity thereof, the relationships which result from this limited warranty (including, to the fullextent permitted by applicable law, relationships with third parties), Dell's advertising, or any related purchaseSHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTEREDBY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available viathe Internet at www.arb-forum.com/, or via telephone at 1-800-474-2371). The arbitration will be limited solely tothe dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final and binding on eachof the parties, and may be entered as a judgment in any court of competent jurisdiction. Information may beobtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.May I transfer the limited warranty?Limited warranties on systems may be transferred if the current owner transfers ownership of the system andrecords the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You mayrecord your transfer by going to our website:• If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_016_ccare.htm• If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go towww.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm• If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer whopurchased through an Employee Purchase Program, go towww.dell.com/us/en/pub/topics/sbtopic_016_ccare.htmIf you do not have Internet access, please call Dell at 1-800-326-9463."Total Satisfaction" Return Policy (Canada Only)If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customerwho bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after thedate of invoice for a refund or credit of the product purchase price. In either case, the refund or credit will notinclude any shipping and handling charges shown on your invoice and will be subject to a fifteen percent (15%)restocking fee, unless otherwise prohibited by law. If you are an organization that bought the products under awritten agreement with Dell, the agreement may contain different terms for the return of products than specifiedby this policy.3y279bk0.book Page 34 Tuesday, February 11, 2003 4:17 PM