Troubleshooting: Dell Precision M6400 Service Manualfile:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM]The Dell Diagnostics obtains configuration information for all devices from System Setup, memory, andvarious internal tests, and displays the information in the device list in the left pane of the screen.NOTE: The device list may not display the names of all components installed on your computer or all devicesattached to your computer.Parameters Allows you to customize the test, if applicable, by changing the test settings.Error MessagesCAUTION: Before working inside your computer, read the safety information that shipped with yourcomputer. For additional safety best practices information, see the Regulatory Compliance Homepage onwww.dell.com at: www.dell.com/regulatory_compliance.If the error message is not listed, see the documentation for the operating system or the program that was running when themessage appeared.A filename cannot contain any of the following characters: \ / : * ? " < > | — Do not use these characters infilenames.A required .DLL file was not found — The program that you are trying to open is missing an essential file. To remove andthen reinstall the program:Windows XP:1. Click Start® Control Panel® Add or Remove Programs® Programs and Features.2. Select the program you want to remove.3. Click Uninstall.4. See the program documentation for installation instructions.Windows Vista:1. Click Start ® Control Panel® Programs® Programs and Features.2. Select the program you want to remove.3. Click Uninstall.4. See the program documentation for installation instructions.drive letter :\ is not accessible. The device is not ready — The drive cannot read the disk. Insert a disk into the driveand try again.Insert bootable media — Insert a bootable floppy disk, CD, or DVD.Non-system disk error — Remove the floppy disk from the floppy drive and restart your computer.Not enough memory or resources. Close some programs and try again — Close all windows and open the programthat you want to use. In some cases, you may have to restart your computer to restore computer resources. If so, run theprogram that you want to use first.Operating system not found — Contact Dell Support.Solving ProblemsFollow these tips when troubleshooting your computer:If you added or removed a part before the problem started, review the installation procedures and ensure that the partis correctly installed.