Dell Precision M6400 Service Manual

Also see for Precision Workstation M6400: Manual How-to guide How-to guide System Board Replacement How-to guide

Contents

Dell Precision M6400 Service Manual Manual pdf 9 page image

Troubleshooting: Dell Precision M6400 Service Manualfile:///T|/htdocs/systems/wsm6400/en/sm/trouble.htm[11/16/2012 10:26:15 AM]Optical drive problemsNOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the driveor the media.NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.Adjust the Windows volume control —Click the speaker icon in the lower-right corner of your screen.Ensure that the volume is turned up by clicking the slidebar and dragging it up.Ensure that the sound is not muted by clicking any boxes that are checked.Check the speakers and subwoofer —See Sound and Speaker Problems.Problems writing to an optical driveClose other programs —The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an erroroccurs. Try closing all programs before you write to the optical.Turn off standby mode in Windows before writing to a disc —For information about setting power options, see the Dell™ Technology Guide at support.dell.com. You can also search forthe keyword standby in Windows Help and Support for information on power management modes.Hard drive problemsRun Check Disk —Windows XP:1. Click Start and click My Computer.2. Right-click Local Disk C:.3. Click Properties® Tools® Check Now.4. Click Scan for and attempt recovery of bad sectors and click Start.Windows Vista:1. Click Start and click Computer.2. Right-click Local Disk C:.3. Click Properties® Tools® Check Now.The User Account Control window may appear. If you are an administrator on the computer, click Continue;otherwise, contact your administrator to continue the desired action.4. Follow the instructions on the screen.IEEE 1394 Device ProblemsCAUTION: Before working inside your computer, read the safety information that shipped with yourcomputer. For additional safety best practices information, see the Regulatory Compliance Homepage onwww.dell.com at: www.dell.com/regulatory_compliance.NOTE: Your computer supports only IEEE 1394a standard.