276 Getting Helpw w w . d e l l . c o m | s u p p o r t . d e l l . c o mTechnical AssistanceIf you need help with a technical problem, Dell is ready to assist you.CAUTION: If you need to remove the computer covers, first disconnect thecomputer power and modem cables from all electrical outlets.1 Complete the procedures in "Solving Problems."2 Run the Dell Diagnostics.3 Make a copy of the Diagnostics Checklist and fill it out.4 Use Dell's extensive suite of online services available at Dell Support(support.dell.com) for help with installation and troubleshooting procedures.5 If the preceding steps have not resolved the problem, contact Dell.NOTE: Call technical support from a telephone near or at the computer so that technical support canassist you with any necessary procedures.NOTE: Dell's Express Service Code system may not be available in all countries.When prompted by Dell's automated telephone system, enter your Express ServiceCode to route the call directly to the proper support personnel. If you do not have anExpress Service Code, open the Dell Accessories folder, double-click the ExpressService Code icon, and follow the directions.For instructions on using the technical support service, see "Technical Support Service."NOTE: Some of the following services are not always available in all locations outside the continentalU.S. Call your local Dell representative for information on availability.Online ServicesYou can access Dell Support at support.dell.com. Select your region on the WELCOMETO DELL SUPPORT page, and fill in the requested details to access help tools andinformation.You can contact Dell electronically using the following addresses:• World Wide Webwww.dell.com/www.dell.com/ap/ (Asian/Pacific countries only)www.euro.dell.com (Europe only)www.dell.com/la/ (Latin American countries)
