Dell S6000–ON Troubleshooting Manual

Also see for S6000-ON: Getting started manual Configuration guide Installation guide

Contents

Problem Description and SolutionThe Fantool reports a failure, but the fans seem to be workingcorrectly.Troubleshooting toolsThis section describes the diagnostic tools that provide debug and hardware tests.NOTE: The following ONIE diagnostic tools do not apply to the S4048–ON and S3048–ON systems.To use the troubleshooting tools manually, you must be at the ONIE prompt and navigate to /mnt/diag/. If you are not already at theONIE prompt, reboot your system to Rescue mode. Refer to your network operating software documentation for the procedure to rebootyour system to Rescue mode.NOTE: EDA Quick Test mode only uses the tools in Access Only method for minimal system verification. EDA Extended modeuses the full system for debugging and verification.The EDA tool is a script-based execution of the other troubleshooting tools. The configuration file is a command-line execution for all toolsto run in order.NOTE: After running the troubleshooting tools, the system reboots to the ONIE prompt. To return to your network operatingsoftware prompt, issue the reboot command.edatoolThe EDA tool (edatool) executes all of the other tools for testing and troubleshooting.NOTE: For troubleshooting your system, Dell EMC strongly recommends using the EDA tool and not individual tool commands.The edatool is script-based and is easily extended or narrowed to meet your requirements.Example of the edatool OutputONIE:/diag # ./edatool****************************** Diagnostics Application ******************************Dell Diag ./edatool version x.x, package x.x 2014/7/23Dell Diag ./fantool - version x.x package x.x 2014/7/23Dell Diag ./gpiotool - version x.x package x.x 2014/7/23Dell Diag ./i2ctool - version x.x package x.x 2014/7/23Dell Diag ./memtool - version x.x package x.x 2014/7/23Dell Diag ./nvramtool - version x.x package x.x 2014/7/23Dell Diag ./pcitool - version x.x package x.x 2014/7/23Dell Diag ./pltool - version x.x package x.x 2014/7/23Dell Diag ./psutool - version x.x package x.x 2014/7/23Dell Diag ./temptool - version x.x package x.x 2014/7/23Testing PCI devices:+ Checking PCI 00:00.0, ID=57197000 ....................... Passed+ Checking PCI 01:00.0, ID=e41445b8 ....................... PassedPCI devices: Overall test results --------------------- >>> PassedTesting I2C devices:Checking I2C devices on bus 0:+ Checking Dev found @ 0x52 ... ------ ------ 0x52 ..... Passed+ Checking Dev found @ 0x54 ... ------ ------ 0x54 ..... Passed+ Checking Dev found @ 0x55 ... ------ ------ 0x55 ..... Passed+ Checking Dev found @ 0x56 ... ------ ------ 0x56 ..... Passed+ Checking Dev found @ 0x57 ... ------ ------ 0x57 ..... Passed+ Checking Dev found @ 0x68 ... ------ ------ 0x68 ..... PassedChecking I2C devices on bus 1:+ Checking Dev found @ 0x40 ... ------ ------ 0x40 ..... Passed+ Checking Dev found @ 0x42 ... ------ ------ 0x42 ..... Passed12 ONIE diagnostics