Dell STUDIO XPS M1640 Setup Manual

34Solving ProblemsMemory ProblemsIf you experience memory problems —Check if the memory module is compatible•with your computer. Your computer supportsDDR3 memory. For more information aboutthe type of memory supported by yourcomputer, see “Basic Specifications” onpage 62.Run the Dell Diagnostics (see “Dell•Diagnostics” on page 41).Reseat the memory modules (see the•Service Manual at support.dell.com) toensure that your computer is successfullycommunicating with the memory.Lockups and Software ProblemsIf the computer does not start up — Ensurethat the power cable is firmly connected to thecomputer and to the electrical outlet.If a program stops responding — End theprogram:Press simultaneously.1.Click2. Applications.Click the program that is no longer3.respondingClick4. End Task.If a program crashes repeatedly — Check thesoftware documentation. If necessary, uninstalland then reinstall the program.NOTE: Software usually includes installationinstructions in its documentation or on thedisc (CD or DVD).