Dell STUDIO XPS M1640 Setup Manual

35Solving ProblemsIf the computer stops responding or a solid bluescreen appears —CAUTION: You might lose data if you areunable to perform an operating systemshutdown.Turn your computer off. If you are unable to geta response by pressing a key on your keyboardor moving your mouse, press the power buttonfor at least 8 to 10 seconds until your computerturns off and then restart your computer.If a program is designed for an earlierMicrosoft® Windows® operating system —Run the Program Compatibility Wizard. TheProgram Compatibility Wizard configures aprogram so that it runs in an environment similarto an earlier version of Microsoft Windowsoperating system environments.Windows®7Click1. Start → Control Panel→Programs→ Run programs made forprevious versions of Windows.In the welcome screen, click2. Next.Follow the instructions on the screen.3.Windows®VistaClick1. Start → Control Panel→Programs→ Use an older program with thisversion of Windows.In the welcome screen, click2. Next.Follow the instructions on the screen.3.If you have other software problems —Back up your files immediately.•Use a virus‑scanning program to check your•computer.Save and close any open files or programs•and shut down your computer through theStart menu.