Dell STUDIO XPS M1640 Setup Manual

41Using Support ToolsDell DiagnosticsIf you experience a problem with yourcomputer, perform the checks in “Lockups andSoftware Problems” on page 34 and run theDell Diagnostics before you contact Dell fortechnical assistance.NOTE: Dell Diagnostics works only on Dellcomputers.NOTE: TheDrivers and Utilities disc maynot ship with your computer.Ensure that the device that you want to testdisplays in the system setup program and isactive. Press during POST (Power On SelfTest) to enter the System Setup (BIOS) utility.Start the Dell Diagnostics from your hard driveor from theDrivers and Utilities disc.Starting Dell Diagnostics From Your Hard DriveThe Dell Diagnostics is located on a hiddendiagnostic utility partition on your hard drive.NOTE: If your computer cannot displaya screen image, contact Dell (see“Contacting Dell” on page 58).Ensure that the computer is connected to an1.electrical outlet that is known to be workingproperly.Turn on (or restart) your computer.2.When the DELL3. ™ logo appears, press immediately. Select Diagnostics from theboot menu and press . This mayinvoke the Pre‑Boot System Assessment(PSA) on your computer.NOTE: If you wait too long and the operatingsystem logo appears, continue to wait untilyou see the Microsoft® Windows® desktop;then, shut down your computer and try again.