Dell SmartPC 200N Owner's Manual

Contents

Dell SmartPC 200N Owner's Manual Manual pdf 101 page image

Appendix 101May I transfer the limited warranty?Limited warranties on systems may be transferred if the current owner transfers ownership ofthe system and records the transfer with us. The limited warranty on Dell-branded memorymay not be transferred. You may record your transfer by going to our website:• If you are an Individual Home Consumer, go towww.dell.com/us/en/dhs/topics/sbtopic_016_ccare.htm• If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go towww.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm• If you are a Government, Education, or Healthcare Customer, or an Individual HomeConsumer who purchased through an Employee Purchase Program, go towww.dell.com/us/en/pub/topics/sbtopic_016_ccare.htmIf you do not have Internet access, please call Dell at 1-800-326-9463."Total Satisfaction" Return PolicyIf you are an end-user customer who bought new products directly from Dell, you may returnthem to Dell up to 30 days after you receive them for a refund or credit of the product purchaseprice. If you are an end-user customer who bought reconditioned or refurbished products fromDell, you may return them to Dell within 14 days after the date of invoice for a refund or creditof the product purchase price. In either case, the refund or credit will not include any shippingand handling charges shown on your invoice and will be subject to a fifteen percent (15%)restocking fee, unless otherwise prohibited by law. If you are an organization that bought theproducts under a written agreement with Dell, the agreement may contain different terms forthe return of products than specified by this policy.To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a CreditReturn Authorization Number. To expedite the process of your refund or credit, Dell expectsyou to return the products to Dell in their original packaging within five days of the date thatDell issues the Credit Return Authorization Number. You must also prepay shipping chargesand insure the shipment or accept the risk of loss or damage during shipment. You may returnsoftware for a refund or credit only if the sealed package containing the floppy disk(s) or CD(s)is unopened. Returned products must be in as-new condition, and all of the manuals, floppydisk(s), CD(s), power cables, and other items included with a product must be returned withit. For customers who want to return, for refund or credit only, either application or operatingsystem software that has been installed by Dell, the whole system must be returned, along withany media and documentation that may have been included in the original shipment.The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It alsodoes not apply to products purchased through Dell's Software and Peripherals division. Forthose products, please instead refer to Dell's Software and Peripheral's then-current returnpolicy (see the following section, "Dell Software and Peripherals").7T097bk1.book Page 101 Thursday, September 26, 2002 6:47 AM