Dell Studio 0GYVXHA00 Setup Manual

Also see for Studio 1745: User guide Setup guide Service manual Service manual

Contents

Dell Studio 0GYVXHA00 Setup Manual Manual pdf 77 page image

75Getting HelpReturning Items for RepairUnder Warranty or for CreditPrepare all items being returned, whether forrepair or credit, as follows:NOTE: Before you return the product to Dell,make sure to back up any data on the harddrive and on any other storage device in theproduct. Remove any and all confidential,proprietary and personal information, aswell as removable media, such as CDs andExpressCards. Dell is not responsible for anyof your confidential, proprietary or personalinformation; lost or corrupted data; ordamaged or lost removable media that maybe included with your return.Call Dell to obtain a Return Material1.Authorization Number, and write it clearlyand prominently on the outside of the box.For the telephone number to call for yourregion, see “Contacting Dell” on page 77.Include a copy of the invoice and a letter2.describing the reason for the return.Include a copy of the Diagnostics Checklist (see3.“Diagnostic Checklist” on page 76), indicatingthe tests that you have run and any errormessages reported by the Dell Diagnostics(see “Dell Diagnostics” on page 59).Include any accessories that belong with the4.item(s) being returned (power cables, software,guides, and so on) if the return is for credit.Pack the equipment to be returned in the5.original (or equivalent) packing materials.NOTE: You are responsible for payingshipping expenses. You are alsoresponsible for insuring any productreturned, and you assume the risk of lossduring shipment to Dell. Collect On Delivery(C.O.D.) packages are not accepted.NOTE: Returns that are missing any of thepreceding requirements will be refused atDell’s receiving dock and returned to you.