Dell Studio PP39L Setup Manual

Also see for Studio PP39L: Setup guide Setup guide

Dell Studio PP39L Setup Manual Manual pdf 48 page image

46Getting Helpcontact Dell for customer assistance. Have yourinvoice or packing slip handy when you call.For the telephone number to call for your region,see “Contacting Dell” on page 48.Product InformationIf you need information about additionalproducts available from Dell, or if you would liketo place an order, visit the Dell website atwww.dell.com. For the telephone number to callfor your region or to speak to a sales specialist,see “Contacting Dell” on page 48.Returning Items for Repair UnderWarranty or for CreditPrepare all items being returned, whether forrepair or credit, as follows:Call Dell to obtain a Return Material1.Authorization Number, and write it clearlyand prominently on the outside of the box.For the telephone number to call for your2.region, see “Contacting Dell” on page 48.Include a copy of the invoice and a letter3.describing the reason for the return.Include a copy of the Diagnostics Checklist (see4.“Diagnostic Checklist” on page 47), indicatingthe tests that you have run and any errormessages reported by the Dell Diagnostics (see“Dell Diagnostics” on page 36).Include any accessories that belong with the5.item(s) being returned (power cables, software,guides, and so on) if the return is for credit.Pack the equipment to be returned in the6.original (or equivalent) packing materials.You are responsible for paying shipping7.expenses. You are also responsible forinsuring any product returned, and youassume the risk of loss during shipment toDell. Collect On Delivery (C.O.D.) packagesare not accepted.Returns that are missing any of the8.preceding requirements will be refused atDell’s receiving dock and returned to you.