57Getting HelpSee your operating system documentationto determine the contents of the computer’sstart‑up files. If the computer is connected toa printer, print each file. Otherwise, record thecontents of each file before calling Dell.Error message, beep code, or diagnostic•code:Description of problem and troubleshooting•procedures you performed:Contacting DellFor customers in the United States, call800‑WWW‑DELL (800‑999‑3355).NOTE: If you do not have an activeInternet connection, you can find contactinformation on your purchase invoice,packing slip, bill, or Dell product catalog.Dell provides several online and telephone‑based support and service options. Availabilityvaries by country and product, and someservices may not be available in your area.To contact Dell for sales, technical support, orcustomer service issues:Visit1. www.dell.com/contactdell.Select your country or region.2.Select the appropriate service or support link3.based on your need.Choose the method of contacting Dell that is4.convenient for you.