Dell U2417HWi User Manual
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Contents
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SpecificSymptomsWhat YouExperiencePossible SolutionsScreen image istoo smallImage iscentered onscreen, but doesnot fill entireviewing area• Check the Aspect Ratio setting in the Display menu OSD.• Reset the monitor to factory settings.Cannot adjustthe monitorwith thebuttons on thefront panelOSD does notappear on thescreen• Turn Off the monitor, unplug the power cord, plug it back,and then turn On the monitor.• Check whether the OSD menu is locked. If yes, press andhold the button beside the Power button for 6 seconds tounlock (for more information, see Lock).No Input Signalwhen usercontrols arepressedNo picture, theLED light is white• Check the signal source. Ensure the computer is not in thepower saving mode by moving the mouse or pressing anykey on the keyboard.• Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.• Reset the computer or video player.The picturedoes not fill theentire screenThe picturecannot fill theheight or widthof the screen• Due to different video formats (aspect ratio) of DVDs, themonitor may display in full screen.• Run the built-in diagnostics.Troubleshooting | 73Product Specific ProblemsUniversal Serial Bus (USB) Specific ProblemsSpecificSymptomsWhat YouExperiencePossible SolutionsUSB interface isnot workingUSB peripheralsare not working• Check that your monitor is turned On.• Reconnect the upstream cable to your computer.• Reconnect the USB peripherals (downstream connector).• Switch Off and then turn On the monitor again.• Reboot the computer.• Some USB devices like external portable HDD require higherelectric current; connect the device directly to thecomputer system.High SpeedUSB 3.0interface isslowHigh Speed USB3.0 peripheralsworking slowly ornot working at all• Check that your computer is USB 3.0-capable.• Some computers have USB 3.0, USB 2.0, and USB 1.1 ports.Ensure that the correct USB port is used.• Reconnect the upstream cable to your computer.• Reconnect the USB peripherals (downstream connector).• Reboot the computer. |
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