SpecificSymptomsWhat YouExperiencePossible SolutionsWirelessScreencast isnot workingNo networkname (SSID) ofyour wirelessmonitor found• Ensure that your device has an active Wi-Fi connection.• Check whether your device and wireless monitor use thesame Wi-Fi channel (for more information, see BandSelection).• Ensure that you have upgraded the operating system andWi-Fi driver the latest version.• Ensure that the Dell Wireless Monitor software or app hasbeen installed and updated to the latest version.No connectionfrom the wirelessmonitor• Restart the wireless monitor.• Remove the device that was connected from the list andthen reconnect it.• Ensure that you have upgraded the operating system andWi-Fi driver the latest version.• Ensure that the Dell Wireless Monitor software or app hasbeen installed and updated to the latest version.74 | TroubleshootingWireless Connection Problems
